Attachment 5: Identified Specific Actions
ISSUES |
SMEs |
NAM Govts. |
NAM CSSTC |
Group 1: Legal Infrastructure |
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1. NAM Countries to make laws on e-commerce conform to international standards, i.e. UNICTRAL |
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X |
Recommendation |
2. Legislation on data privacy and consumer protection |
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X |
Recommendation |
3. WIPO Internet treaties to be adopted as added protection |
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X |
Recommendation |
4. Hire an international consultant to submit report by seeing working models in Europe and others |
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X |
Recommendation |
5. International consultant assisting countries to develop recommended model or patterns |
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X |
6. Member countries to deliberate on Internet Forum |
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Infrastructure establishing & funding |
Group Members:
ISSUES |
ACTION |
SMEs |
NAM Govts. |
NAM CSSTC |
Group 2: Strategic Alliances |
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1. E-payment, i.e. gold-based |
Political support/will |
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X |
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Implementation |
X |
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Advocacy, conceptualization, setting up the system |
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X |
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2. Tele-education: Method to increase quantity & quality for vocational training |
Political support/will |
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X |
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Implementation |
X |
X |
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Setting up the system |
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X |
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3. Community based multi-purpose tele-center. a) need financial support, b) cooperative-based |
Political support/will |
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X |
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Implementation |
X |
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Advocacy, conceptualization, setting up the system |
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X |
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4. Set-up small mobile telecommunication infrastructure |
Political support/will |
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X |
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Implementation |
X |
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Advocacy, conceptualization, setting up the system |
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X |
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5. Logistic-produce small but various (P-P business relations) |
Political support/will |
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X |
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Implementation |
X |
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Advocacy, conceptualization, setting up the system |
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X |
Group Members:
ISSUES |
ACTION |
SMEs Private Sector |
NAM Govts. |
NAM CSSTC |
NGOs, Regional Bodies |
Group 3: Africa Group, Nepal and Belarus |
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1. Infrastructure
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Government to review existing policies to cater for the new developments and rapid changes in ICT |
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X |
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Put in place training programmes |
X |
X |
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X |
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Standardize networks |
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|
X |
2. The informal network of some of the business |
Formalize them with incentives for them to do so |
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X |
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X |
3. Insufficient awareness about e-commerce by the population |
Carry out awareness campaigns that emphasize the use of the Rowe model |
X |
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X |
4. Lack of Access to information |
Establish business information centers, infoparks & Internet cafes |
X chambers of commerce |
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5. Community-based telecentres lacking |
Introduce pilots and then expand |
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X including local |
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6. Human resource development |
Introduce skill based training |
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X |
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X |
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Re-orient education system |
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X |
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ISSUES |
ACTION |
SMEs Private Sector |
NAM Govts. |
NAM CSSTC |
NGOs, Regional Bodies |
7. Lack of diversification |
Adapt appropriate technologies for local processing |
X (R & D) |
X |
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8. Small businesses, small outputs – organize cooperatives |
Encourage formation of cooperatives, promote cluster development |
X chambers of commerce |
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X |
9. Lack of access to credit |
Introduce/strengthen existing rural/village banks |
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X |
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X |
10. Lack of ICT policy & by inference e-commerce policy |
As a matter of urgency, put in place the relevant ICT/e-commerce policies |
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X |
X |
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11. Lack of payment mechanism, i.e. credit card |
Strengthen financial institution & services |
X banks |
X banks |
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12. Lack of entrepreneurial skills |
Introduce business extension & mentoring programmes |
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X enterprise support agencies |
|
X |
13. Lack of e-readiness data |
Carry out e-readiness survey at NAM member country level |
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X with donor support |
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14. Lack of networking at NAM member coutry level |
Establish network |
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X with donor support |
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15. Skill – based training |
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X |
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Group Members:
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HUMAN CAPACITY BUILDING |
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ISSUES |
PROPOSED ACTIONS |
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GOVERNMENT |
PRIVATE SECTOR (SMEs) |
OTHERS |
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Group 4 Human Resources Development |
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Education |
To improve and enhance existing Educational Policy to recognize long term development and awareness of ICT related activities whereby the followings are implemented: |
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· SMEs to participate through joint partnership with the related government entity in providing technical and human resources to support the proposed ICT related educational and training programme. |
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HUMAN CAPACITY BUILDING |
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ISSUES |
PROPOSED ACTIONS |
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GOVERNMENT |
PRIVATE SECTOR (SMEs) |
OTHERS |
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Education |
· Establish and deploy a task force with relevant public, private and academic participation, specific to identifying the relevant educational program that is reflective of current and future business and economic climate. |
· SMEs to assist, through the participation of the proposed Government led task force, in identifying the relevant educational program reflective of current and future business and economic climate. |
· The Educational Institution to participate in identifying the relevant educational program through the implementation of such relevant programme reflective of current and future business and economic climate. |
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· The Educational Institution to fully support improved and enhanced educational program through the implementation of such relevant program reflective of current and future business and economic climate. |
Finance |
To allocate and provide access to sufficient fund to support Human Capacity Building programme where: |
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Financial Institutions to recognize innovation and creativity, specifically for the development of high tech SMEs |
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· The proposed improvement and enhancement of Educational Policy can be implemented successfully. |
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· The proposed National ICT related Training Centre can be successfully established and effectively managed. |
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· The proposed National ICT related R & D Centre can be successfully established and effectively managed. |
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HUMAN CAPACITY BUILDING |
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ISSUES |
PROPOSED ACTIONS |
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GOVERNMENT |
PRIVATE SECTOR (SMEs) |
OTHERS |
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Finance |
To allocate and provide access to sufficient fund to support Human Capacity Building through grants and/or incentives for start-ups and existing SMEs where: |
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· A nurturing and healthy economic environment sustains the development and growth of SMEs to participate in ICT related activities and thus allow for the employment of skilled ICT related workforce. |
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· A creative and innovative environment for SMEs is encouraged and thus allowing for the creative development of ICT related jobs. |
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Knowledge based environment |
In the interim period during the proposed improvement and enhancement of the Educational Policy, NAM members should undertake the following actions as a complement to such policy: |
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· Encourage and facilita the cross-border migration of skilled human and technical resources amongst NAM members, for the effective transfer of technology. |
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HUMAN CAPACITY BUILDING |
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ISSUES |
PROPOSED ACTIONS |
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GOVERNMENT |
PRIVATE SECTOR (SMEs) |
OTHERS |
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· Establish a National ICT R & D Centre where the exchange of expertise and best practices are encouraged amongst NAM member’s reciprocating centers. |
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Accessibility |
To provide access to a local contect portal, preferably through the proposed National ICT Training Centre, where the following are made available: |
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· E-learning – distance learning for all level of ICT related education and skills enhancement. |
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· Information – virtual library and linkages to related websites. |
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· Community information on available training, seminars and workshops. |
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· E-forum and communiation platform on ICT related activities. |
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To provide access to affordable info and ICT infrastructure, through existing and wherever necessary, new physical infrastructure. |
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HUMAN CAPACITY BUILDING |
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ISSUES |
PROPOSED ACTIONS |
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GOVERNMENT |
PRIVATE SECTOR (SMEs) |
OTHERS |
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Awareness |
To provide an effective and continuous awareness program to educate and change the mindset of related stakeholders and motivate the usage of ICT related activities, where the following are conducted: · Implement a change management program to promote an awareness on the benefits and impact of e-commerce. · Seminars and workshops focus on related human capacity issues. |
SMEs to encouraged and adopt ICT related activities related to: · The exchange of ideas and information. · The promotion of the usage of ICT related activities. · The information of a network of ICT business cluster for an effective logistics – distribution and supply – of ICT products and services. |
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Regulations |
To improve and enhance existing Labour Laws & Regulation to encourage a professional and ethical business and economic environment where: · Both the employer and the employee are suitably protected. · Salary packages are reflective of current economic climate. |
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Group members:
Dyg. Norhayati bte Sulaiman – Malaysia
Dyg. Fauziah bte Dato Talib – Brunei Darussalam
Dyg. Yap Lye Tin – Brunei Darussalam
Pg. Hajah Halimah – Brunei Darussalam