Appendix G: Compilation of Expectation, Survey and Evaluation Forms
Name: ……………………………………………………………………………………...
Country: …………………………………………………………………………………...
What are your expectations to be gained from this training?
1. Understanding the development of microfinance and MFI : …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… 2. Substances (either policy and/or technical aspects) to be delivered be related to your country’s context: …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… ……………………………………………………………………………………………………
3. Possible application of knowledge and experience on microfinance to your country development: …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… ……………………………………………………………………………………………………
4. Other expectations: …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… Post-Class Survey Date: …………………………..
Trainer’s Name: …………………………………..............
Training Subject: ……………………………………………..
The caliber of your experience is very important to us, and your comments are an integral part of our quality control. Please take a moment to provide us with your observations. Thank you.
Facilitator + ---------------------------- - Excellent Very Poor Outlined and covered the course objectives? 10 9 8 7 6 5 4 3 2 1 Professional, organized and prepared? 10 9 8 7 6 5 4 3 2 1 Demonstrated knowledge of subject materials? 10 9 8 7 6 5 4 3 2 1 Answered questions clearly and completely? 10 9 8 7 6 5 4 3 2 1 Friendly and patient? 10 9 8 7 6 5 4 3 2 1 Reviewed course concepts throughout the day? 10 9 8 7 6 5 4 3 2 1 What is your overall rating of the Facilitator? 10 9 8 7 6 5 4 3 2 1 Comments about the Facilitator: …………………………………………………………………………………………………… ……………………………………………………………………………………………………
Facilities The classroom provided a comfortable environment? 10 9 8 7 6 5 4 3 2 1 The supporting equipments were set up on time? 10 9 8 7 6 5 4 3 2 1 Other facilities functioned properly? 10 9 8 7 6 5 4 3 2 1 Comments about the Facilities: …………………………………………………………………………………………………… ……………………………………………………………………………………………………
Secretariat Service Registration was timely and efficient? 10 9 8 7 6 5 4 3 2 1 The staff was courteous, professional and helpful? 10 9 8 7 6 5 4 3 2 1 Comments about the Secretariat Service: …………………………………………………………………………………………………… ……………………………………………………………………………………………………
Customer Would you recommend this subject to others? □ Yes □ No Would you recommend the Facilitator to others? □ Yes □ No
Trainee: …………………………………………………………………………………… Country: …………………………………………………………………………………... Comments/suggestions to improve your experience: …………………………………………………………………………………………………… ……………………………………………………………………………………………………
Post-Field Survey Date: ……………………………………
Name of MFI:
YOGYAKARTA
The caliber of your experience is very important to us, and your comments are an integral part of our quality control. Please take a moment to provide us with your observations. Thank you.
Exercise Material + ---------------------------- - Excellent Very Poor Briefing on the objective & methodology was clear? 10 9 8 7 6 5 4 3 2 1 Outlined and covered the course objectives? 10 9 8 7 6 5 4 3 2 1 Clear, organized and well prepared? 10 9 8 7 6 5 4 3 2 1 Expressing knowledge on loan subject? 10 9 8 7 6 5 4 3 2 1 What is your overall rating of the Exercise Material? 10 9 8 7 6 5 4 3 2 1 Comments about the Exercise Material: …………………………………………………………………………………………………… ……………………………………………………………………………………………………
Service Management Exercise is timely managed and efficient? 10 9 8 7 6 5 4 3 2 1 The staff was courteous, professional and helpful? 10 9 8 7 6 5 4 3 2 1 Comments about the Service Management: …………………………………………………………………………………………………… ……………………………………………………………………………………………………
Customer Would you recommend this Exercise to others? □ Yes □ No Would you recommend the Facilitator to others? □ Yes □ No
Trainee: …………………………………………………………………………………… Country: …………………………………………………………………………………... Comments/suggestions to improve your experience: …………………………………………………………………………………………………… …………………………………………………………………………………………………… OVERALL EVALUATION Date: 11 November 2008
Participant’s Name ……………………………………………………………………..
Country …………………………………………………………………………………..
Your participation in the Third Country Training Programme on “Microfinance for African Region” is very important to be fairly assessed, and your feedbacks are an integral part of our quality control for future better planning. Please take a moment to provide us with your observations. Thank you.
Training Objectives + ------------------------------- - Maximum Minimum Awareness of the objectives before training 10 9 8 7 6 5 4 3 2 1 Indicating that your expectations were met 10 9 8 7 6 5 4 3 2 1 Comments about the Objectives: …………………………………………………………………………………………………… ……………………………………………………………………………………………………
Curriculum Design + ------------------------------- - Maximum Minimum Coverage of the subjects 10 9 8 7 6 5 4 3 2 1 Duration of training 10 9 8 7 6 5 4 3 2 1 Time allocation for class lecture 10 9 8 7 6 5 4 3 2 1 Space for class discussion 10 9 8 7 6 5 4 3 2 1 Facilitating methodology in class 10 9 8 7 6 5 4 3 2 1 Time allocation for exercise 10 9 8 7 6 5 4 3 2 1 Facilitating methodology for exercise 10 9 8 7 6 5 4 3 2 1 Systematics of the programme 10 9 8 7 6 5 4 3 2 1 Comments about the Curriculum Design: …………………………………………………………………………………………………… ……………………………………………………………………………………………………
Administration and Management + ------------------------------- - Maximum Minimum Pre-course information (on General Information, etc) 10 9 8 7 6 5 4 3 2 1 Arrangements for class session 10 9 8 7 6 5 4 3 2 1 Arrangements for exercise 10 9 8 7 6 5 4 3 2 1 Accommodation and food in Jakarta 10 9 8 7 6 5 4 3 2 1 Accommodation and food in Yogyakarta 10 9 8 7 6 5 4 3 2 1 Travel/flight arrangement (International) 10 9 8 7 6 5 4 3 2 1 Travel/coach arrangement (Domestic) 10 9 8 7 6 5 4 3 2 1 Transport arrangement 10 9 8 7 6 5 4 3 2 1 Communication among participants/facilitators 10 9 8 7 6 5 4 3 2 1 Comments about the Administration and Management: …………………………………………………………………………………………………… ……………………………………………………………………………………………………
Special Assessment on the Resource Person (Class Session)
(Put P at your selection)
Suggestion for Future Programme Do you recommend this training to be conducted again? □ Yes □ No Do you recommend us to extend the training duration? □ Yes □ No Do you recommend us to invite foreign facilitator(s)? □ Yes □ No Any preferred/specific country(ies) suggested? □ From Asia: …………………………………….. …………………………………….. ...…………………………………… □ From Africa: …………………………………….. …………………………………….. …………………………………….. How to contact him/her/them? …………………………………………………….. …………………………………………………….. …………………………………………………….. Comments/suggestions to improve our future planning: …………………………………………………………………………………………………… ……………………………………………………………………………………………………
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