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Appendix G: Compilation of Expectation, Survey and Evaluation Forms
THIRD COUNTRY TRAINING PROGRAMME ON MICRO FINANCE FOR AFRICAN REGION – PHASE III Date: 24 July – 11 August2006 Venue: Jakarta and Bandung, Indonesia
EXPECTATIONS
Name: ……………………………………………………………………………………...
Country: …………………………………………………………………………………...
What are your expectations to be gained from this training?
1. Understanding on the microfinance: …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… ……………………………………………………………………………………………………
2. Substances (either policy or technical aspects) delivered related to your country’s context: …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… ……………………………………………………………………………………………………
3. Possible application of knowledge and experience to your country: …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… ……………………………………………………………………………………………………
4. Other expectations: …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… ……………………………………………………………………………………………………
Post-Class Survey Date: …………………………..
Facilitator’s Name: …………………………………..............
Training Subject: ……………………………………………..
The caliber of your experience is very important to us, and your comments are an integral part of our quality control. Please take a moment to provide us with your observations. Thank you.
Facilitator + ---------------------------- - Excellent Very Poor Outlined and covered the course objectives? 10 9 8 7 6 5 4 3 2 1 Professional, organized and prepared? 10 9 8 7 6 5 4 3 2 1 Demonstrated knowledge of subject materials? 10 9 8 7 6 5 4 3 2 1 Answered questions clearly and completely? 10 9 8 7 6 5 4 3 2 1 Friendly and patient? 10 9 8 7 6 5 4 3 2 1 Reviewed course concepts throughout the day? 10 9 8 7 6 5 4 3 2 1 What is your overall rating of the Facilitator? 10 9 8 7 6 5 4 3 2 1 Comments about the Facilitator: …………………………………………………………………………………………………… ……………………………………………………………………………………………………
Facilities The classroom provided a comfortable environment? 10 9 8 7 6 5 4 3 2 1 The supporting equipments were set up on time? 10 9 8 7 6 5 4 3 2 1 Other facilities functioned properly? 10 9 8 7 6 5 4 3 2 1 Comments about the Facilities: …………………………………………………………………………………………………… ……………………………………………………………………………………………………
Secretariat Service Registration was timely and efficient? 10 9 8 7 6 5 4 3 2 1 The staff was courteous, professional and helpful? 10 9 8 7 6 5 4 3 2 1 Comments about the Secretariat Service: …………………………………………………………………………………………………… ……………………………………………………………………………………………………
Customer Would you recommend this subject to others? □ Yes □ No Would you recommend the Facilitator to others? □ Yes □ No
Trainee: …………………………………………………………………………………… Country: …………………………………………………………………………………... Comments/suggestions to improve your experience: …………………………………………………………………………………………………… ……………………………………………………………………………………………………
Post-Field Survey Date: ……………………………………
(Name of Field Visited)
(Place,City)
The caliber of your experience is very important to us, and your comments are an integral part of our quality control. Please take a moment to provide us with your observations. Thank you.
Facilitator + ---------------------------- - Excellent Very Poor Outlined and covered the course objectives? 10 9 8 7 6 5 4 3 2 1 Professional, organized and prepared? 10 9 8 7 6 5 4 3 2 1 Demonstrated knowledge of subject materials? 10 9 8 7 6 5 4 3 2 1 Answered questions clearly and completely? 10 9 8 7 6 5 4 3 2 1 Friendly and patient? 10 9 8 7 6 5 4 3 2 1 What is your overall rating of the Facilitator? 10 9 8 7 6 5 4 3 2 1 Comments about the Facilitator: …………………………………………………………………………………………………… ……………………………………………………………………………………………………
Field Site The Field Site visited is a representative case? 10 9 8 7 6 5 4 3 2 1 The people involved are helpful to enrich the case? 10 9 8 7 6 5 4 3 2 1 Other environmental factors are influential? 10 9 8 7 6 5 4 3 2 1 Comments about the Field Site: …………………………………………………………………………………………………… ……………………………………………………………………………………………………
Service Management Field study is timely managed and efficient? 10 9 8 7 6 5 4 3 2 1 The staff was courteous, professional and helpful? 10 9 8 7 6 5 4 3 2 1 Comments about the Service Management: …………………………………………………………………………………………………… ……………………………………………………………………………………………………
Customer Would you recommend this Field Site to others? □ Yes □ No Would you recommend the Facilitator to others? □ Yes □ No
Trainee: …………………………………………………………………………………… Country: …………………………………………………………………………………... Comments/suggestions to improve your experience: …………………………………………………………………………………………………… ……………………………………………………………………………………………………
OVERALL EVALUATION Date: ………………………………….
Participant’s Name ……………………………………………………………………..
Country …………………………………………………………………………………..
Your participation in the Third Country Training Programme on “Microfinance for African Region – Phase III” is very important to be fairly assessed, and your feedbacks are an integral part of our quality control for future better planning. Please take a moment to provide us with your observations. Thank you.
Training Objectives + ------------------------------- - Maximum Minimum Awareness of the objectives before training 10 9 8 7 6 5 4 3 2 1 Indicating that the objectives were met 10 9 8 7 6 5 4 3 2 1 Indicating that your expectations were met 10 9 8 7 6 5 4 3 2 1 Comments about the Objectives: …………………………………………………………………………………………………… ……………………………………………………………………………………………………
Curriculum Design + ------------------------------- - Maximum Minimum Coverage of the subjects 10 9 8 7 6 5 4 3 2 1 Duration of training 10 9 8 7 6 5 4 3 2 1 Time allocation for class lecture 10 9 8 7 6 5 4 3 2 1 Space for class discussion 10 9 8 7 6 5 4 3 2 1 Facilitating methodology in class 10 9 8 7 6 5 4 3 2 1 Time allocation for field study 10 9 8 7 6 5 4 3 2 1 Facilitating methodology at field 10 9 8 7 6 5 4 3 2 1 Systematics of the programme 10 9 8 7 6 5 4 3 2 1 Comments about the Curriculum Design: …………………………………………………………………………………………………… ……………………………………………………………………………………………………
Administration and Management + ------------------------------- - Maximum Minimum Pre-course information (on General Information, etc) 10 9 8 7 6 5 4 3 2 1 Arrangements for class session 10 9 8 7 6 5 4 3 2 1 Arrangements for field study 10 9 8 7 6 5 4 3 2 1 Accommodation and food in Jakarta 10 9 8 7 6 5 4 3 2 1 Accommodation and food in Bandung 10 9 8 7 6 5 4 3 2 1 Travel/flight arrangement (International) 10 9 8 7 6 5 4 3 2 1 Travel/coach arrangement (Domestic) 10 9 8 7 6 5 4 3 2 1 Transport arrangement 10 9 8 7 6 5 4 3 2 1 Communication among participants/facilitators 10 9 8 7 6 5 4 3 2 1 Comments about the Administration and Management: …………………………………………………………………………………………………… ……………………………………………………………………………………………………
Special Assessment on the Resource Person (Class Session)
(Put X at your selection)
Suggestion for Future Programme Do you recommend this training to be conducted again? □ Yes □ No Do you recommend us to extend the training duration? □ Yes □ No Do you recommend us to invite foreign facilitator(s)? □ Yes □ No Any preferred/specific country(ies) suggested? □ From Asia: …………………………………….. …………………………………….. ...…………………………………… □ From Africa: …………………………………….. …………………………………….. …………………………………….. How to contact him/her/them? …………………………………………………….. …………………………………………………….. …………………………………………………….. Comments/suggestions to improve our future planning: …………………………………………………………………………………………………… ……………………………………………………………………………………………………
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