Attachment 5: Identified Specific Actions

 

 

ISSUES

SMEs

NAM Govts.

NAM CSSTC

Group 1: Legal Infrastructure

1. NAM Countries to make laws on e-commerce conform to international standards, i.e. UNICTRAL

 

 

X

 

Recommendation

2. Legislation on data privacy and consumer protection

 

 

X

 

Recommendation

3. WIPO Internet treaties to be adopted as added protection

 

 

X

 

Recommendation

4. Hire an international consultant to submit report by seeing working models in Europe and others

 

 

X

 

Recommendation

5. International consultant assisting countries to develop recommended model or patterns

 

 

 

X

6. Member countries to deliberate on Internet Forum

 

 

Infrastructure establishing & funding

 

Group Members:

  1. Inola Mapp – Panama
  2. Kasmirham Tahir – Brunei Darussalam
  3. Silvia Seperack – Peru
  4. Syed Ali Tallae – Pakistan
  5. H. Zaini H. Pungut – Brunei Darussalam

 

 

 

 

ISSUES

ACTION

SMEs

NAM Govts.

NAM CSSTC

Group 2: Strategic Alliances

1. E-payment, i.e. gold-based

Political support/will

 

X

 

Implementation

X

 

 

Advocacy, conceptualization, setting up the system

 

 

X

2. Tele-education: Method to increase quantity & quality for vocational training

Political support/will

 

X

 

Implementation

X

X

 

Setting up the system

 

 

X

3. Community based multi-purpose tele-center. a) need financial support, b) cooperative-based

Political support/will

 

X

 

Implementation

X

 

 

Advocacy, conceptualization, setting up the system

 

 

X

4. Set-up small mobile telecommunication infrastructure

Political support/will

 

X

 

Implementation

X

 

 

Advocacy, conceptualization, setting up the system

 

 

X

5. Logistic-produce small but various (P-P business relations)

Political support/will

 

X

 

Implementation

X

 

 

Advocacy, conceptualization, setting up the system

 

 

X

 

Group Members:

  1. Dharma Setiawan – Indonesia
  2. Hj. Roslin Hj. Bakar – Brunei Darussalam
  3. Nguyen Thi Hien – Vietnam
  4. Hj. Nordin Buyong – Brunei Darussalam
  5. Mariah Hj. Abu Manaf – Brunei Darussalam
  6. Rohani Hj. Md. Salleh – Brunei Darussalam
  7. Muhammad H.M. Suhaili – Brunei Darussalam
  8. Hj. Muhammad POKILBMIDSU Hj. Ismail – Brunei Darussalam
  9. Hj. Mohd. Yusop Tahlil – Brunei Darussalam

 

 

 

 

 

 

ISSUES

 

ACTION

SMEs

Private Sector

NAM Govts.

NAM CSSTC

NGOs, Regional Bodies

Group 3: Africa Group, Nepal and Belarus

1. Infrastructure

  • inadequate telephone lines

  • skewed coverage of telecommunications & other utilities

  • limited range of technology

  • insufficient connectivity

  • prohibitive cost of hardware & software

  • slow speed of acquisition & adaptation to rapidly changing technology

 

Government to review existing policies to cater for the new developments and rapid changes in ICT

 

 

X

 

 

  • poor capacity to initiate, manage & execute

Put in place training programmes

 

X

 

X

 

 

X

  • poor regional networks

Standardize networks

 

 

 

 

X

2. The informal network of some of the business

Formalize them with incentives for them to do so

 

 

X

 

 

X

3. Insufficient awareness about e-commerce by the population

Carry out awareness campaigns that emphasize the use of the Rowe model

 

 

X

 

 

 

 

X

4. Lack of Access to information

Establish business information centers, infoparks & Internet cafes

 

X

chambers of commerce

 

 

 

5. Community-based telecentres lacking

Introduce pilots and then expand

 

X

including local

 

 

6. Human resource development

Introduce skill based training

 

 

X

 

 

X

 

Re-orient education system

 

 

X

 

 

 

ISSUES

 

ACTION

SMEs

Private Sector

NAM Govts.

NAM CSSTC

NGOs, Regional Bodies

7. Lack of diversification

Adapt appropriate technologies for local processing

 

X

(R & D)

 

X

 

 

8. Small businesses, small outputs – organize cooperatives

Encourage formation of cooperatives, promote cluster development

 

X

chambers of commerce

 

 

 

X

9. Lack of access to credit

Introduce/strengthen existing rural/village banks

 

 

X

 

 

X

10. Lack of ICT policy & by inference e-commerce policy

As a matter of urgency, put in place the relevant ICT/e-commerce policies

 

 

 

X

 

 

X

 

11. Lack of payment mechanism, i.e. credit card

Strengthen financial institution & services

 

X

banks

 

X

banks

 

 

12. Lack of entrepreneurial skills

Introduce business extension & mentoring programmes

 

 

X

enterprise support agencies

 

 

X

13. Lack of e-readiness data

Carry out e-readiness survey at NAM member country level

 

 

X

with donor support

 

14. Lack of networking at NAM member coutry level

Establish network

 

 

X

with donor support

 

15. Skill – based training

 

 

 

 

X

 

 

Group Members:

  1. Angela Brown Farhat – Ghana

  2. Innocent Sabushimike – Burundi

  3. Turahi David Kyomuhendo –  Uganda

  4. Chanda Martin Mongo – Zambia

  5. Boris Panshin – Belarus

  1. Shankar Aryal – Nepal

  2. Jonathan Chileshe – Zambia

  3. Uno M. Tapela – Botswana

  4. Charles Nobre – Benin

 

 

 

  


 

HUMAN CAPACITY BUILDING

 

ISSUES

PROPOSED ACTIONS

GOVERNMENT

PRIVATE SECTOR (SMEs)

OTHERS

Group 4

Human Resources Development

 

 

 

Education

To improve and enhance existing Educational Policy to recognize long term development and awareness of ICT related activities whereby the followings are implemented:

 

 

 

 

 

 

  • Provide adequate resources – both technical & human – to support the proposed improvement and enhancement of the Educational Policy.

 

 

  • Provide affordable access to info- and infra- structure.

 

 

  • Provide education at all level regardless of age, sex, sectors (private & public) and physical ability.

 

 

 

  • Establish and provide access to a National Training Center on ICT & business related program through the use of existing, and wherever necessary, physical infrastructure.

·   SMEs to participate through joint partnership with the related government entity in providing technical and human resources to support the proposed ICT related educational and training programme.

 

 

 

HUMAN CAPACITY BUILDING

 

ISSUES

PROPOSED ACTIONS

GOVERNMENT

PRIVATE SECTOR (SMEs)

OTHERS

Education

·   Establish and deploy a task force with relevant public, private and academic participation, specific to identifying the relevant educational program that is reflective of current and future business and economic climate.

·   SMEs to assist, through the participation of the proposed Government led task force, in identifying the relevant educational program reflective of current and future business and economic climate.

·  The Educational Institution to participate in identifying the relevant educational program through the implementation of such relevant programme reflective of current and future business and economic climate.

 

 

 

·  The Educational Institution to fully support improved and enhanced educational program through the implementation of such relevant program reflective of current and future business and economic climate.

Finance

To allocate and provide access to sufficient fund to support Human Capacity Building programme where:

 

Financial Institutions to recognize innovation and creativity, specifically for the development of high tech SMEs

 

·  The proposed improvement and enhancement of Educational Policy can be implemented successfully.

 

 

 

·  The proposed National ICT related Training Centre can be successfully established and effectively managed.

 

 

 

·   The proposed National ICT related R & D Centre can be successfully established and effectively managed.

 

 

 

HUMAN CAPACITY BUILDING

 

ISSUES

PROPOSED ACTIONS

GOVERNMENT

PRIVATE SECTOR (SMEs)

OTHERS

Finance

To allocate and provide access to sufficient fund to support Human Capacity Building through grants and/or incentives for start-ups and existing SMEs where:

 

 

 

·   A nurturing and healthy economic environment sustains the development and growth of SMEs to participate in ICT related activities and thus allow for the employment of skilled ICT related workforce.

 

 

 

·   A creative and innovative environment for SMEs is encouraged and thus allowing for the creative development of ICT related jobs.

 

 

Knowledge based environment

In the interim period during the proposed improvement and enhancement of the Educational Policy, NAM members should undertake the following actions as a complement to such policy:

 

 

 

·   Encourage and facilita the cross-border migration of skilled human and technical resources amongst NAM members, for the effective transfer of technology.

 

 

 

HUMAN CAPACITY BUILDING

 

ISSUES

PROPOSED ACTIONS

GOVERNMENT

PRIVATE SECTOR (SMEs)

OTHERS

 

·   Establish a National ICT R & D Centre where the exchange of expertise and best practices are encouraged amongst NAM member’s reciprocating centers.

 

 

Accessibility

To provide access to a local contect portal, preferably through the proposed National ICT Training Centre, where the following are made available:

 

 

 

·   E-learning – distance learning for all level of ICT related education and skills enhancement.

 

 

 

·   Information – virtual library and linkages to related websites.

 

 

 

·   Community information on available training, seminars and workshops.

 

 

 

·   E-forum and communiation platform on ICT related activities.

 

 

 

To provide access to affordable info and ICT infrastructure, through existing and wherever necessary, new physical infrastructure.

 

 

 

 

 

 

 

 

HUMAN CAPACITY BUILDING

 

ISSUES

PROPOSED ACTIONS

GOVERNMENT

PRIVATE SECTOR (SMEs)

OTHERS

Awareness

To provide an effective and continuous awareness program to educate and change the mindset of related stakeholders and motivate the usage of ICT related activities, where the following are conducted:

·   Implement a change management program to promote an awareness on the benefits and impact of e-commerce.

·   Seminars and workshops focus on related human capacity issues.

SMEs to encouraged and adopt ICT related activities related to:

·  The exchange of ideas and information.

·  The promotion of the usage of ICT related activities.

·  The information of a network of ICT business cluster for an effective logistics – distribution and supply –  of ICT products and services.

 

Regulations

To improve and enhance existing Labour Laws & Regulation to encourage a professional and ethical business and economic environment where:

·   Both the employer and the employee are suitably protected.

·   Salary packages are reflective of current economic climate.

 

 

 

Group members:

  1. Dyg. Norhayati bte Sulaiman – Malaysia

  2. Dyg. Fauziah bte Dato Talib – Brunei Darussalam

  3. Dyg. Yap Lye Tin – Brunei Darussalam

  4. Pg. Hajah Halimah – Brunei Darussalam

  5. Dyg. Hajah Nurliati bte Idris – Brunei Darussalam