Appendix G: Compilation of Expectation, Survey and Evaluation Forms 

 

              

 

THIRD COUNTRY TRAINING PROGRAMME ON

MICRO FINANCE FOR AFRICAN REGION – PHASE III

Date: 24 July – 11 August2006

 Venue: Jakarta and Bandung, Indonesia

 

EXPECTATIONS

 

Name: ……………………………………………………………………………………...

 

Country: …………………………………………………………………………………...

 

What are your expectations to be gained from this training?

 

1.   Understanding on the microfinance:

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2.      Substances (either policy or technical aspects) delivered related to your country’s context:

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3.      Possible application of knowledge and experience to your country:

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4.   Other expectations:

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Post-Class Survey

Date: …………………………..

 

Facilitator’s Name: …………………………………..............

 

Training Subject: ……………………………………………..

 

 

The caliber of your experience is very important to us, and your comments are an integral part of

our quality control. Please take a moment to provide us with your observations. Thank you.

 

 

 

Facilitator                                                                             + ---------------------------- -

                                                                                                Excellent                  Very Poor

Outlined and covered the course objectives?                   10  9  8  7  6  5  4  3  2  1 

Professional, organized and prepared?                            10  9  8  7  6  5  4  3  2  1 

Demonstrated knowledge of subject materials?               10  9  8  7  6  5  4  3  2  1 

Answered questions clearly and completely?                    10  9  8  7  6  5  4  3  2  1 

Friendly and patient?                                                            10  9  8  7  6  5  4  3  2  1 

Reviewed course concepts throughout the day?               10  9  8  7  6  5  4  3  2  1 

What is your overall rating of the Facilitator?                     10  9  8  7  6  5  4  3  2  1 

Comments about the Facilitator:

……………………………………………………………………………………………………

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Facilities

The classroom provided a comfortable environment?     10  9  8  7  6  5  4  3  2  1

The supporting equipments were set up on time?            10  9  8  7  6  5  4  3  2  1 

Other facilities functioned properly?                                   10  9  8  7  6  5  4  3  2  1 

Comments about the Facilities:

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Secretariat Service

Registration was timely and efficient?                                10  9  8  7  6  5  4  3  2  1 

The staff was courteous, professional and helpful?           10  9  8  7  6  5  4  3  2  1 

Comments about the Secretariat Service:

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Customer

Would you recommend this subject to others?                  Yes             No

Would you recommend the Facilitator to others?          □ Yes             No

 

Trainee: ……………………………………………………………………………………

Country: …………………………………………………………………………………...

Comments/suggestions to improve your experience:

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Post-Field Survey

Date: ……………………………………

 

(Name of Field Visited)

 

(Place,City)

 

 

The caliber of your experience is very important to us, and your comments are an integral part of

our quality control. Please take a moment to provide us with your observations. Thank you.

 

 

 

Facilitator                                                                             + ---------------------------- -

                                                                                                Excellent                  Very Poor

Outlined and covered the course objectives?                    10  9  8  7  6  5  4  3  2  1 

Professional, organized and prepared?                            10  9  8  7  6  5  4  3  2  1 

Demonstrated knowledge of subject materials?               10  9  8  7  6  5  4  3  2  1 

Answered questions clearly and completely?                    10  9  8  7  6  5  4  3  2  1 

Friendly and patient?                                                            10  9  8  7  6  5  4  3  2  1 

What is your overall rating of the Facilitator?                     10  9  8  7  6  5  4  3  2  1 

Comments about the Facilitator:

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Field Site

The Field Site visited is a representative case?               10  9  8  7  6  5  4  3  2  1

The people involved are helpful to enrich the case?         10  9  8  7  6  5  4  3  2  1 

Other environmental factors are influential?                       10  9  8  7  6  5  4  3  2  1 

Comments about the Field Site:

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Service Management

Field study is timely managed and efficient?                     10  9  8  7  6  5  4  3  2  1 

The staff was courteous, professional and helpful?          10  9  8  7  6  5  4  3  2  1 

Comments about the Service Management:

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Customer

Would you recommend this Field Site to others?             Yes             No

Would you recommend the Facilitator to others?              Yes             No

 

Trainee: ……………………………………………………………………………………

Country: …………………………………………………………………………………...

Comments/suggestions to improve your experience:

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OVERALL EVALUATION

Date: ………………………………….

 

Participant’s Name ……………………………………………………………………..

 

Country …………………………………………………………………………………..

 

Your participation in the Third Country Training Programme on “Microfinance for African Region –

Phase III” is very important to be fairly assessed, and your feedbacks are an integral part of our

quality control for future better planning. Please take a moment to provide us with your

observations. Thank you.

 

 

Training Objectives                                                           + ------------------------------- -

                                                                                                Maximum                   Minimum

Awareness of the objectives before training                        10  9  8  7  6  5  4  3  2  1 

Indicating that the objectives were met                                 10  9  8  7  6  5  4  3  2  1 

Indicating that your expectations were met                          10  9  8  7  6  5  4  3  2  1 

Comments about the Objectives:

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Curriculum Design                                                             + ------------------------------- -

                                                                                                Maximum                   Minimum

Coverage of the subjects                                                     10  9  8  7  6  5  4  3  2  1

Duration of training                                                                10  9  8  7  6  5  4  3  2  1

Time allocation for class lecture                                          10  9  8  7  6  5  4  3  2  1 

Space for class discussion                                                  10  9  8  7  6  5  4  3  2  1

Facilitating methodology in class                                         10  9  8  7  6  5  4  3  2  1

Time allocation for field study                                               10  9  8  7  6  5  4  3  2  1 

Facilitating methodology at field                                           10  9  8  7  6  5  4  3  2  1

Systematics of the programme                                             10  9  8  7  6  5  4  3  2  1

Comments about the Curriculum Design:

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Administration and Management                                   + ------------------------------- -

                                                                                                Maximum                   Minimum

Pre-course information (on General Information, etc)         10  9  8  7  6  5  4  3  2  1 

Arrangements for class session                                            10  9  8  7  6  5  4  3  2  1 

Arrangements for field study                                                  10  9  8  7  6  5  4  3  2  1 

Accommodation and food in Jakarta                                   10  9  8  7  6  5  4  3  2  1  

Accommodation and food in Bandung                                 10  9  8  7  6  5  4  3  2  1

Travel/flight arrangement (International)                                10  9  8  7  6  5  4  3  2  1

Travel/coach arrangement (Domestic)                                  10  9  8  7  6  5  4  3  2  1

Transport arrangement                                                            10  9  8  7  6  5  4  3  2  1

Communication among participants/facilitators                   10  9  8  7  6  5  4  3  2  1 

Comments about the Administration and Management:

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Special Assessment on the Resource Person (Class Session)

 

(Put  X at your selection)

 

No

Resource Person

Training Subject

Good

Average

Bad

1

Shafiq Dhanani

Indonesian Economy

 

 

 

2

Shafiq Dhanani

Microfinance Development

 

 

 

3

Yulia Indawardani

Client Targeting

 

 

 

4

Yulia Indawardani

Product and Services

 

 

 

5

Iman Firmansyah

Delinquency Management

 

 

 

6

Iman Firmansyah

Interest Rate Setting

 

 

 

7

Ari Widowati

Operational Risk Management

 

 

 

8

Iman Firmansyah

Financial Analysis

 

 

 

9

Berliana Cendana Sari

Business Planning

 

 

 

10

Berliana Cendana Sari

Management Information System

 

 

 

 

Suggestion for Future Programme

Do you recommend this training to be conducted again?          Yes             No

Do you recommend us to extend the training duration?              Yes             No

Do you recommend us to invite foreign facilitator(s)?                 Yes             No 

Any preferred/specific country(ies) suggested?   

From  Asia:

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                                                        □ From Africa:

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How to contact him/her/them?         ……………………………………………………..

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Comments/suggestions to improve our future planning: