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Appendix G: Compilation of Expectation, Survey and Evaluation Forms
THIRD COUNTRY TRAINING PROGRAMME ON MICRO FINANCE FOR AFRICAN REGION PHASE II Date: 5 23 September 2005 Venue: Jakarta and Bandung, Indonesia
EXPECTATIONS
Name: ...
Country: ...
What are your expectations to be gained from this training?
1. Understanding on the microfinance:
2. Substances (either policy or technical aspects) delivered related to your countrys context:
3. Possible application of knowledge and experience to your country:
4. Other expectations:
Post-Class Survey Date: ..
Facilitators Name: ..............
Training Subject: ..
The caliber of your experience is very important to us, and your comments are an integral part of our quality control. Please take a moment to provide us with your observations. Thank you.
Facilitator + ---------------------------- - Excellent Very Poor Outlined and covered the course objectives? 10 9 8 7 6 5 4 3 2 1 Professional, organized and prepared? 10 9 8 7 6 5 4 3 2 1 Demonstrated knowledge of subject materials? 10 9 8 7 6 5 4 3 2 1 Answered questions clearly and completely? 10 9 8 7 6 5 4 3 2 1 Friendly and patient? 10 9 8 7 6 5 4 3 2 1 Reviewed course concepts throughout the day? 10 9 8 7 6 5 4 3 2 1 What is your overall rating of the Facilitator? 10 9 8 7 6 5 4 3 2 1 Comments about the Facilitator:
Facilities The classroom provided a comfortable environment? 10 9 8 7 6 5 4 3 2 1 The supporting equipments were set up on time? 10 9 8 7 6 5 4 3 2 1 Other facilities functioned properly? 10 9 8 7 6 5 4 3 2 1 Comments about the Facilities:
Secretariat Service Registration was timely and efficient? 10 9 8 7 6 5 4 3 2 1 The staff was courteous, professional and helpful? 10 9 8 7 6 5 4 3 2 1 Comments about the Secretariat Service:
Customer Would you recommend this subject to others? □ Yes □ No Would you recommend the Facilitator to others? □ Yes □ No
Trainee: Country: ... Comments/suggestions to improve your experience:
Post-Field Survey Date:
(Name of Field Visited)
(Place,City)
The caliber of your experience is very important to us, and your comments are an integral part of our quality control. Please take a moment to provide us with your observations. Thank you.
Facilitator + ---------------------------- - Excellent Very Poor Outlined and covered the course objectives? 10 9 8 7 6 5 4 3 2 1 Professional, organized and prepared? 10 9 8 7 6 5 4 3 2 1 Demonstrated knowledge of subject materials? 10 9 8 7 6 5 4 3 2 1 Answered questions clearly and completely? 10 9 8 7 6 5 4 3 2 1 Friendly and patient? 10 9 8 7 6 5 4 3 2 1 What is your overall rating of the Facilitator? 10 9 8 7 6 5 4 3 2 1 Comments about the Facilitator:
Field Site The Field Site visited is a representative case? 10 9 8 7 6 5 4 3 2 1 The people involved are helpful to enrich the case? 10 9 8 7 6 5 4 3 2 1 Other environmental factors are influential? 10 9 8 7 6 5 4 3 2 1 Comments about the Field Site:
Service Management Field study is timely managed and efficient? 10 9 8 7 6 5 4 3 2 1 The staff was courteous, professional and helpful? 10 9 8 7 6 5 4 3 2 1 Comments about the Service Management:
Customer Would you recommend this Field Site to others? □ Yes □ No Would you recommend the Facilitator to others? □ Yes □ No
Trainee: Country: ... Comments/suggestions to improve your experience:
OVERALL EVALUATION Date: .
Participants Name ..
Country ..
Your participation in the Third Country Training Programme on Microfinance for African Region Phase II is very important to be fairly assessed, and your feedbacks are an integral part of our quality control for future better planning. Please take a moment to provide us with your observations. Thank you.
Training Objectives + ------------------------------- - Maximum Minimum Awareness of the objectives before training 10 9 8 7 6 5 4 3 2 1 Indicating that the objectives were met 10 9 8 7 6 5 4 3 2 1 Indicating that your expectations were met 10 9 8 7 6 5 4 3 2 1 Comments about the Objectives:
Curriculum Design + ------------------------------- - Maximum Minimum Coverage of the subjects 10 9 8 7 6 5 4 3 2 1 Duration of training 10 9 8 7 6 5 4 3 2 1 Time allocation for class lecture 10 9 8 7 6 5 4 3 2 1 Space for class discussion 10 9 8 7 6 5 4 3 2 1 Facilitating methodology in class 10 9 8 7 6 5 4 3 2 1 Time allocation for field study 10 9 8 7 6 5 4 3 2 1 Facilitating methodology at field 10 9 8 7 6 5 4 3 2 1 Systematics of the programme 10 9 8 7 6 5 4 3 2 1 Comments about the Curriculum Design:
Administration and Management + ------------------------------- - Maximum Minimum Pre-course information (on General Information, etc) 10 9 8 7 6 5 4 3 2 1 Arrangements for class session 10 9 8 7 6 5 4 3 2 1 Arrangements for field study 10 9 8 7 6 5 4 3 2 1 Accommodation and food in Jakarta 10 9 8 7 6 5 4 3 2 1 Accommodation and food in Bandung 10 9 8 7 6 5 4 3 2 1 Travel/flight arrangement (International) 10 9 8 7 6 5 4 3 2 1 Travel/coach arrangement (Domestic) 10 9 8 7 6 5 4 3 2 1 Transport arrangement 10 9 8 7 6 5 4 3 2 1 Communication among participants/facilitators 10 9 8 7 6 5 4 3 2 1 Comments about the Administration and Management:
Special Assessment on the Resource Person (Class Session)
(Put X at your selection)
Suggestion for Future Programme Do you recommend this training to be conducted again? □ Yes □ No Do you recommend us to extend the training duration? □ Yes □ No Do you recommend us to invite foreign facilitator(s)? □ Yes □ No Any preferred/specific country(ies) suggested? □ From Asia: .. .. ... □ From Africa: .. .. .. How to contact him/her/them? .. .. .. Comments/suggestions to improve our future planning:
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